We are confident that you will love your Dermopt® product(s) which is why we have our 30 day no quibble guarantee.
If for whatever reason you are not happy with your purchase, and you bought your DermOpt® product directly from Highfields Health Ltd (either via our website or over the phone), you can return your item(s) within 30 days of the date of purchase even if it is partly used. We will then issue a full refund for the price you paid for it, including postage.
We reserve the right to send back items to you that have been returned to us after 30 days unless they are defective.
If you wish to return a DermOpt product purchased from another sales outlet, please contact the company from which you purchased the item to enquire about returning the item to them directly.
To return a product, in the first instance please call or email. We will then organise a return label, by Royal Mail or a courier, depending on the weight of the package and email it to you for you to print and attach to the return parcel.
Once the parcel has been received at our office we will process a refund for you.